5.1.3: The institution has a transparent mechanism for timely redressal of student grievances including sexual harassment and ragging cases such as
- Institution has guidelines regarding redressal mechanism approved by appropriate statutory/regulatory bodies
- Details of members of grievance redressal committees are available on the institutional website
- Awareness programmes are conducted to communicate the guidelines for redressal of student grievances to teachers and students
- Provision for students to submit grievances online/offline
- Grievance redressal committee meets on a regular basis
- Students’ grievances are addressed within 7 days of receiving the complaint
